Delivery Method: Our eGift cards are delivered digitally via SMS to the recipient's mobile number and/or to the email address provided by the purchaser during the checkout process. There is no physical delivery of the gift card.
Delivery Timeframe: eGift cards are typically delivered instantly upon completion of the purchase transaction. However, delivery times may vary depending on network and email service provider delays.
Non-Refundable: eGift card purchases are non-refundable and cannot be exchanged or redeemed for cash.
No Returns: Once an eGift card has been delivered to the recipient's mobile number and/or email address, it cannot be returned.
Lost or Stolen eGift Cards: Bhima Jewellers, UAE is not responsible for lost or stolen eGift cards. Please safeguard your eGift card code and treat it as you would do for cash.
Fraudulent Activity: If you believe that your eGift card has been subject to unauthorized or fraudulent activity, please contact us immediately for assistance.
Cancellation: We reserve the right to cancel any eGift card orders deemed fraudulent or suspicious.